Reports to: VP, Head of Payment Operations
Job Summary: The Fintech Operations Assistant is responsible for daily activities that support Hullet Bancorp’s Fintech Division. The Fintech Operations Assistant works in conjunction with other Fintech Operations Assistants and the VP, Head of Payment Operations to ensure daily functions are completed and in compliance with regulatory requirements. The Fintech Operations Assistant works directly with the Bank’s internal and external customers to address questions or concerns and to offer support and training for products the Bank offers.
Responsibilities:
· Completes wire call backs (verifications) in accordance with the Bank’s Wire Policy.
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· Assists customers and other bank employees with inquiries and research requests.
· Supports daily reconciliation activities
· Processes outgoing and incoming ACH and Wire requests received for clients through multiple delivery channels and works directly with the Bank’s payments platform provider to ensure timely processing of all transactions.
· Assists in establishing client accounts in the Bank’s core and online banking system with appropriate processing limits and entitlements.
· Supports Operations management in monitoring and reporting of originators volumes, returns, and other applicable metrics.
· Assists management to create, maintain, and update departmental procedures to ensure all security and regulatory requirements are addressed.
· Performs other job-related as assigned.
Qualifications:
· Minimum of 3 years of bank operations experience in ACH and Wires.
· AAP Certification strongly preferred
· Knowledge of the US payments system; ACH, wire, and real-time payments.
· Strong understanding of FX wires and SWIFT a plus
· Excellent written and oral communication skills.
· Bachelor’s degree preferred
· Knowledge of Banking Rules and Regulations
· Ability to multi-task, work in a fast pace, changing environment while maintaining a commitment to accuracy and timeliness.
Job Types: Full-time, Temporary
Pay: From $25.00 per hour
Schedule:
- Monday to Friday
Work Location: Remote
