Contract Duration : 3 Months contract to Hire
Shift Timing : 7 AM to 7 PM
Remote after training
Job Description:
Serves as primary point of contact for access to academic medical centers and Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
Responds to basic inquiries and refers other inquiries to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. T
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he Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, register patients, including verifying insurance coverage to advise patients of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
Must Haves:
- High School Diploma
- Minimum two (2) years of experience working in a CALL CENTER, customer service, and healthcare department/ environment
- Demonstrated interpersonal skills.
- Ability to multitask.
- Excellent verbal and written communication skills.
Preferred:
Vocational certificates in healthcare preferred: appointment scheduling, registration, insurance verification, medical assistant.
Associates’ or Bachelors’ degree in healthcare, business or operations field strongly preferred.
Job Types: Full-time, Contract
Salary: $21.99 per hour
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Alhambra, CA 91803: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you comfortable to work on a 3 Months temp to Hire position?
Work Location: In person
