Inclusively is partnering with a one of the largest transportation networks to hire a Claims Strategy Advocate.
ABOUT INCLUSIVELY:
Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive employers. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.
Responsibilities:
- Work with FNOL, actuarial, legal and claims teams to ensure insurance partners reach critical objectives and deliver key results
- Proactively identifies opportunities to improve operational effectiveness, customer experiences and processes providing feedback to internal and external partners
- Conduct quantitative and qualitative claim file audits on insurance partners on such topics as, but not limited to claim predictive modeling accuracy, reserve analysis, litigation prevention/ management, fraud and subrogation
- Strategize and support the implementation of new TNC claim handling initiatives to improve program quality, and deliver a world class claim experience to our customers
- Develop and maintain Claims Handling Expectations with SLAs
- Actively participate, report and drive results in quarterly business reviews with insurance partners
- Ensure claim strategy and accurate reserve settings on the most severe/ complex TNC losses across the country
- Utilize RMIS system and make recommendations to improve RMIS system to optimize claim administration and overall financial reporting
Experience:
- 5-10+ years of coverage and litigation and claims management, with an emphasis on auto liability
- Commercial auto experience preferred
- Experience evaluating and negotiating large loss casualty claims valued $100K+
- Strong jurisdictional knowledge and litigation claim management experience
- Claims auditing/examination experience preferred
- Proven experience working at an insurance company in a multi-state environment, a self-insured entity, or a third party administrator
- Current multi-state all lines adjuster license
- Working toward AIC or some similar claims designation.
- Deep technical claims and legal knowledge, experience with RMIS systems a plus
- Highly organized, analytical and comfortable in high volume claims environment
- Empathetic and sensitive to our community while executing on assigned tasks
- Able to operate with high standards, integrity and with impeccable judgment
- Excellent listening, communication, verbal, and writing (documentation) skills
Benefits:
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
The expected range of pay for this position in the US is $86,720- $96,350. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Job Type: Full-time
Pay: $86,720.00 - $96,350.00 per year
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Remote
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